HCMC Aims to Launch 168 Digital Citizen Stations by Q2 2027

Expanding the model of Digital Citizen Stations in Ho Chi Minh City aims to effectively implement the directive in Decision No. 826/QD-TTg dated May 11, 2026 of the Prime Minister approving the Program on Digital Transformation Project 06 for the period 2026-2030, vision to 2035. In which, the Prime Minister directed local authorities to lead in researching and proposing solutions for Digital Citizen Stations at public places, administrative agencies and service centers, aiming for popularization according to the roadmap from January 2027. Units have expressed high determination, making the most use of resources to implement 168 Digital Citizen Stations before the end of Q2 2027. Photo: H.Khanh On August 24, 2026, the People's Committee of Ho Chi Minh City issued Plan No. 469/KH-UBND on expanding the Digital Citizen Station model across the city. According to the plan, Ho Chi Minh City aims to implement at least 168 Digital Citizen Stations. In 2026, the city will implement 100 stations. By the end of Q2 2027, an additional 68 stations will be implemented. Each ward, commune, and special district must have at least one Digital Citizen Station. Determining the key task, on the afternoon of April 9, the Ho Chi Minh City Police collaborated with Long Châu Pharmacy and Vaccination System, GoTrust Company and agencies, units, and enterprises to organize the signing ceremony of the plan to expand the Digital Citizen Station model across the city. This is an event that proves the effort to effectively implement the task of developing science and technology, innovation, and digital transformation according to Decision 06. At the signing ceremony, Colonel Nguyen Dinh Duong - Deputy Director of Ho Chi Minh City Police emphasized: “The construction and expansion of the Digital Citizen Station model with many integrated features and utilities is the result of the process of transitioning from administrative management thinking to administrative service, with the motto taking people and businesses as the center, as the subject and the object of service. The model provides multi-functional digital equipment, completely free at residential areas, supporting all people regardless of age or technology level to use. At the same time, this is also an important criterion in building the base police force "close to the people, for the people, understanding the people, serving the people", demonstrating the determination of the city police in applying the utilities of Decision 06 effectively, applying ID cards, digital identification and electronic authentication into social life, contributing to better serving the needs of the people". Colonel Nguyen Dinh Duong proposed that the units, agencies, and enterprises continue to focus on and coordinate to implement some key contents: Continue to operate effectively the Digital Citizen Stations already implemented; build a roadmap for expanding the model suitable for conditions in each locality; research and propose to develop additional utilities and services for the people; continue to coordinate and support the Ho Chi Minh City Police in expanding the model according to the set goals and progress; and encourage people to access and use the digital utilities in daily life. Representatives of enterprises affirmed that the units will focus all resources, closely coordinate with the Ho Chi Minh City Police to complete the implementation of 168 Digital Citizen Stations before the end of Q2 2027, ensuring progress, quality and highest efficiency. Mr. Ngo Quoc Bao (in the middle) - Senior Director responsible for Human Resources, Communications, Customer Experience & Marketing, Long Châu Pharmacy and Vaccination System. Photo: H.Khanh It is known that the Digital Citizen Station is an initiative of the Administrative Management Police Division for Social Order CATP (PC06) of Ho Chi Minh City Police, in collaboration with the Central Administrative Management Police Bureau (C06) to lead the implementation, with the accompaniment of agencies, units and enterprises. This is a step to specifically implement Resolution No. 57-NQ/TW of the Politburo on digital transformation, using ID cards and VNeID to simplify procedures. Recognizing the efforts in innovating the digital transformation thinking, recently, the Ministry of Public Security has recognized the Digital Citizen Station as a ministerial-level administrative reform initiative. The initial implementation has brought clear results, meeting the requirements for developing digital government, digital economy and digital society in the new period. The Digital Citizen Station was recognized by the Ministry of Public Security as a ministerial-level administrative reform initiative. Photo: H.Khanh Currently, the Digital Citizen Station is expanded to 6 essential feature groups, including: Administrative procedures, Security and safety, Digital health, Public welfare, Inquiry and unpaid fine collection, Finance - banking. Notably, in the overall station, digital health is an important component, contributing to bringing modern health care services close to life in a practical and accessible way. The kiosk is equipped with specialized medical equipment, helping people easily check health for free. In addition, users can register for remote medical examination. Currently, the software has connected with 12 hospitals and health stations in Ho Chi Minh City and is coordinating to connect with line 1 hospitals and central hospitals in the area. At the same time, the station integrates the function of booking vaccination, health consultation, digital pharmaceutical experience, free and fast medicine delivery. Under the leadership of the Ho Chi Minh City Police and the Central Administrative Management Police Bureau (C06), the health solutions at the stations are implemented with modern standards, quality, ensuring absolute data security. Long Châu Pharmacy and Vaccination System with a widespread network, technology platform meets all standards for information security and safety, and has been trusted by tens of millions of people in many years, proud to be the only medical unit selected to operate health care utilities at the station. Long Châu Pharmacy and Vaccination System is the only medical unit operating digital health utilities at the Digital Citizen Station. Photo: H.Khanh Representatives of the system affirmed that joint expansion of the Digital Citizen Station model in the community continues to be Long Châu's effort in expanding the health care network "close to the people, caring for the people", enhancing the ability to access modern, quality medical services to all Vietnamese people. Firmly centering on the people, the unit will continue to improve, bringing smart health closer to life, thereby contributing to building the habit of proactive, continuous and sustainable health care. All directed towards the big goal: for a healthier Vietnam. To date, on the territory of Ho Chi Minh City, there are 8 Digital Citizen Stations in operation. According to the report of the Ho Chi Minh City Police, there have been over 83,000 people using and experiencing services at the stations. In which, nearly 21,000 times implementing procedures through public services, multi-functional services, over 62,000 times performing health measurement and check; showing the positive response of the people to the new model.